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Frequently Asked Questions
We've answered some of our most commonly asked questions below. If you can't find what you're looking for, we'd love to hear from you via our Contact Page.
Orders & Downloads
Editing Your Template
Printing
Products
Custom Orders
Refunds & Support
Terms of Use
What am I purchasing?
All Giampetrone Studios products are digital downloads. No physical products will be shipped unless otherwise stated.
How will I receive my files?
Once your purchase is complete, you'll receive instant access to your digital files, along with simple instructions to access and personalise your template.
Can I access my files on my phone?
Yes. Canva works on both desktop and mobile devices, although we recommend using a computer or tablet for the best editing experience.
Still have a question?
We're here to help.
If you can't find the answer you're looking for, simply head over to our Contact page and send us a message. We'll get back to you as soon as possible and do our best to assist.
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